Case study — Flashy Finance
Redemption without a liquidity promise the catalogue could not keep
- Scale
- A live redemption and marketplace path within the group’s rewards programme.
- Redemption path
- Live in production
- Swap routing
- In build, sequenced deliberately
The challenge
The tempting version of this build ships an exchange-style swap feature on day one because it demos well. The expensive mistake is a redemption path that outruns what the reserve backing it can actually honour under load.
The approach
Catalogue and fulfilment first
What a balance converts into, with availability and limits, shipped and hardened before any conversion-rate feature.
Partner settlement on a stated tolerance
Reconciliation between the programme and the parties who honoured a redemption, with breaks raised inside an agreed tolerance rather than discovered at audit.
Swap routing scoped, not shipped early
Conversion between denominations is sequenced deliberately after the redemption path is proven, not bundled in to make the initial release look larger.
The outcome
The redemption and marketplace paths operate in production; swap routing is in build on the sequencing this case study argues for, which is also why the platform catalogue lists it as IN BUILD rather than LIVE.
The platforms this evidences
Considering something similar?
The capability above is licensable independent of this engagement — see the platform page for what is and is not white-labelled.